Delivering high-quality service is one of our core cultural values. Early on, we initiated a Service Excellence program that acknowledges individual guardians who are nominated by people like you, our clients. Later on, we initiated a Client Heartbeat program, designed to obtain feedback every single month.
We have a simple organizational structure that was designed to give each client one primary contact. Your Global Account Manager is responsible for all aspects of your business, from monitoring quality service KPIs to identifying opportunities that facilitate efficiencies and quickly address any potential areas of non-compliance.
We have global Service Centers in the U.S., Mexico, the UK and India. With this type of international payroll coverage, we operate on all global time zones, which enables us to provide services in a native language and/or in English, and to manage any cultural issues that may arise.
There are few companies in the marketplace that can match our level of passion, commitment, dedication and knowledge.
Or, contact us. We’d love to speak with you.